Adriana Deleon Barrera

About Adriana Deleon Barrera

Virginia Tech Alumni with a strong foundation in public health, healthcare systems, and patient advocacy. Currently serving as an Oncology Patient Specialist at Inova Health System, where I support patients and families throughout the cancer care journey by coordinating services, facilitating communication, and ensuring a compassionate, seamless care experience.Passionate about oncology care, health equity, and improving patient outcomes through collaborative, patient-centered approaches.

Experience

1. Oncology Patient Specialist

   Inova Health

   Jan 2026 — Present · Fairfax, VA, US

   Recognized by a patient as “a bright light” for delivering compassionate, professional, and welcoming service in a high-acuity oncology setting.Administrative Assistance & Front Desk Operations- Manage front desk operations by coordinating patient check-in and registration, collecting, scanning, and filing required documentation, processing co-pays, and creating patient cost estimates to support efficient clinic flow and accurate billing-Utilize Epic EHR to maintain accurate patient records, support clinical workflows, and ensure compliance with documentation standards.Cross-Team Collaboration- Collaborate with PAAs, RNs, and MDs to deliver patient-first care by aligning administrative processes with clinical needs, improving communication and care coordination across teams.Conflict De-Escalation & Patient Experience- De-escalate patient concerns by actively listening, demonstrating empathy, and resolving issues related to scheduling, billing, and care logistics, improving patient satisfaction and access to care- Advocate for patients by navigating healthcare systems and collaborating with internal teams to resolve barriers efficiently.Health Insurance Authorization & Revenue Cycle Support- Verify insurance eligibility and coordination of benefits as the front end of the revenue cycle, mitigating HIS and PLS disruptions while ensuring accurate benefit collection for patients and Revenue Cycle Management- Support revenue cycle accuracy by identifying coverage discrepancies early and communicating with billing and clinical teams to reduce claim errors and payment delays.

Education

• Chantilly High School

  Advanced Diploma, STEM Honors, General Studies

• Virginia Tech

  Bachelor of Science - BS, Public Health

  2021