Adriana Wetzel

Senior Director of Customer Experience @Engen

Brooklyn, NY, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2026 — Present

Senior Director of Customer Experience @Engen

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New York, NY, US

EDUCATION

2009 — 2009

LIU Post

American Indian Cultures and their impact on American Society

1999 — 2006

Universidad Jorge Tadeo Lozano

Bachelor of Arts (B.A.), International Relations

SKILLS

FundraisingHuman ResourcesMicrosoft ExcelPowerpointTrainingFaciliting Strategic Execution Via Organizational and Administrative SupportLeadershipCross-CulturalCoachingData AnalysisEducational TechnologySpanishHR SoftwareInterview PreparationEnglishEvent PlanningLeading Teams to Achieve Stellar ResultsDriving Sales to Exceed Quota and GoalsEmploymentSalesforce.comVmo-BeelineApplicant Tracking SystemsLanguages: English and SpanishComputer: Windows, Mac, Outlook, Powerpoint, Excel, Word, Evernote

ABOUT ADRIANA WETZEL

I have unique work experience in coaching, HR recruiting and placement services, and non-profit management. I was born in Colombia and moved to the U.S. in 2008. In the U.S I gained experience in IT recruiting and built a deep knowledge of diverse sectors including STEM, Education, Marcom, and Health Care career pathways while providing job search coaching to thousands of immigrants from all over the world looking to understand how to navigate the job search in the U.S. and restart their career in this country. I specialize in career coaching developing tools including resume, cover letter, job search strategy, interview preparation, and LinkedIn profile. I found my American dream, inspiring and empowering others to believe in themselves and in the possibility to work professionally again in the U.S. I am passionate about this work and I look forward to sharing my experience and skills with you.Specialties:• Career Coaching• Resume and cover letter development• Job search strategy • Interview Preparation• Recruitment• Consensus building, goal setting and tracking, coaching and communication• Cultural competency and cross-cultural sensitivity• Employee hiring, onboarding, and orientation• Facilitation of onboarding, training completion, and job placement processes• Process improvement and project management skills• Market & prospect research; data analysis & reporting• Curriculum development and delivery• Execution of projects via administrative support• Event planning and execution• Fluent in English, Spanish (native)

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Adriana Wetzel — Senior Director of Customer Experience at Engen in Brooklyn, NY, US | Unifers