Adriana Kincaid
Senior Strategic Program Manager @Mercury
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WORK HISTORY
Senior Strategic Program Manager @Mercury
Portland, OR, US
Lead cross-functional programs that shape how Mercury serves customers, bringing structure and alignment to complex, high-impact initiatives. Focused on scaling systems, improving operational efficiency, and driving clarity across CX, Product, Engineering, and Learning & Development teams. • Architect scalable workflows and program frameworks that help teams move faster and smarter. • Drive execution from strategy to adoption, turning ambiguous goals into actionable plans. • Use data to surface insights, define priorities, and measure impact. • Act as a connector across teams, aligning stakeholders and unblocking progress. • Strengthen program management practices through tools, templates, and mentorship.
EDUCATION
Oregon State University
Bachelor's degree
SKILLS
ABOUT ADRIANA KINCAID
BA in Anthropology Working in FinTech Reading all the books Petting all the dogs Program Management Lead with years of experience driving strategic initiatives, managing high performers, scaling teams, and delivering impact in fast-paced environments. Passionate about people, learning, and making complex things simple. Always curious, always growing.
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