Adriana D.

Regional Human Resources Director @Island Hospitality Management

US

Plan and manage orientation processes to meet all SOPs, federal, state & local laws & regulations-Counsel and train managers on employee relations issues, resolve employee grievances, and examine all exit interviews for trends, implement various employee relations programs to maintain a pro-employee environment that ultimately limits turnover-Train the Trainer GM quarterly Best Practices/Lessons Learned; help GM to attract, retain and motivate staff, train, develop, empower, coach and counsel, salary & market reviews, resolve problems, provide open communication, discipline and terminate as appropriate-Visit hotels as needed for investigations, relationship-building, training, acquisitions, etc-Conduct orientation HR sessions for all new department managers-Conduct investigation of all employee relations issues-Assess needs of and then plan, implement and coordinate management, hourly and supervisory training programs with VP approval-Manage unemployment compensation programs, legal claims and represent the hotels at various hearings-Ensure proper maintenance of employee records, files and Human Resource office systems. Manage the compilation and analyze various corporate reports and property reports to provide management with accurate information and comply with corporate policies and procedures as well as government laws and regulations. Audit Wage & Hour records on a regular basis-Ensure all employee relations activities are administered consistently and in a timely manner-Review and track EE relations events. Monthly lunches, housekeeping, appreciation week, T.M of the quarter nominations, etc-Notify GM/RVP of any potential for liability and propose proper course of action to prevent the hotels from incurring any such liability-Annual Opinion Survey follow-up. Ensure plan completed on time. Measure results.

Florida Atlantic University

Certificate in Human Resources Management, Human Resources Management and Services

Florida International University

Bachelor’s Degree, Hospitality Administration/Management