Adrian Surrey
Global Director Professional Services @Sage
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WORK HISTORY
Global Director Professional Services @Sage
Responsible for Professional Services around the globe working closely with key stakeholders to execute on strategy for the Centre of Excellence and partner enablement. Working with each region to review current offerings and establish gaps in the market and run the go to market process resulting in increased retention and renewal by value. Constantly looking for new strategic opportunities to enhance services. • Accountable for the strategic direction of how Professional Services will executed upon in the regions including new and innovative ways of reducing the time taken to implement.• Design and execute the global capacity plans for the 7 regions• Accountable for revenue transition for Services to enable a true SaaS business• Coach and support local PS Directors/leaders and functions to ensure consistency and continuous development specifically related to increased revenue and new focus• Accountable for building and executing a continuous improvement plan
EDUCATION
North Tyneside College
Sports Science, BTEC National Diploma
ABOUT ADRIAN SURREY
Accomplished senior leader with a diverse range of strategic and tactical experience leading Customer Success and Services for global software organisations. Focused on Customer Success and Sales to build long-term, profitable relationships with customers and partners. Key stakeholder in enterprise sales with excellent track record in closing large enterprise deals and developing services packages to bring value to customers faster. High-performance team builder with focus on acquiring and retaining top talent. Proven track record of developing and implementing innovative operational improvements. Skilful leader in transformation programs to create efficiency and scale. Extensive international exposure including large public speaking engagements.
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