Adrian Kemp
Clinical Customer Service Representative @Johns Hopkins Medicine
Towson, MD, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2024 — Present
Clinical Customer Service Representative @Johns Hopkins Medicine
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Baltimore, MD, US
Working at Johns Hopkins Health Systems, I have the opportunity to be part of a world-renowned institution known for its excellence in patient care, medical education, and research. This role allows me to make a meaningful difference in patients\' lives by ensuring they receive the highest quality of service and support.
EDUCATION
2000 — 2022
Customer Service call center management
AT&T University corporate training
1990 — 1993
LIU Brooklyn
Partial
SKILLS
Organizational EffectivenessTrainingCustomer SatisfactionCall Center DevelopmentTeam LeadershipCall CentersProject ManagementTroubleshootingTeamworkTeam ManagementPersonnel ManagementAccount ManagementChange ManagementTeam BuildingManagementLeadershipPersonal DevelopmentQuality AssuranceCustomer ExperienceHuman ResourcesTelecommunicationsQuality ManagementOutsourcingPerformance ManagementProcess ImprovementCustomer RetentionCustomer ServiceMicrosoft ExcelCall Center AdministrationMicrosoft OfficeCrisis ManagementNetworkingMotivational SpeakingLeadership DevelopmentGoal Analysis
ABOUT ADRIAN KEMP
As a Clinical Customer Service Representative, I am thrilled to join the prestigious…
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