Adrian Harris
Sr. Project Manager
- Role
- Sr Project Manager at NYC Health + Hospitals
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Adrian Harris
Seasoned service delivery professional with over 20 years experience in Information Technology with a focus on service delivery in large-scale corporate environments including: customer interface, process development, process improvement, and service level measurement. Experience includes the management of customer service organizations, Hospital IT operations, as well as engineering focused groups and projects. Professional dedicated to continued process improvement. Career focused individual with continued progression of increasing responsibility.
Experience
Sr Project Manager
May 2023 — Present · Brooklyn, NY, US
Education
University of the District of Columbia
Associate of Arts and Sciences (AAS), Computer Science
1979 — 1984
University of Phoenix
BS, Business Management
2001 — 2004
Skills
- Information Technology
- Help Desk Support
- Business Process
- Project Management
- Data Center
- Visio
- Resource Management
- Sla
- Infrastructure
- Service Delivery
- Technical Support
- Outsourcing
- Project Planning
- Pharmaceutical Industry
- IT Operations
- IT Service Management
- Sap
- Process Improvement
- IT Management
- Crm
- Itil
- Active Directory
- Cross-Functional Team Leadership
- Vendor Management
- Management
- Leadership
- IT Strategy
- Metrics
- Software Documentation
- Sdlc
- Sharepoint
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