Adrian Fivaz
Customer Success Leader driving growth with AI+Data+CRM.
- Role
- Director, Customer Success Management at Salesforce
- Location
- Escondido, CA, US
- LinkedIn followers
- 500 followers
About Adrian Fivaz
I am a passionate Customer Success & Data leader. I love building trust by serving with authenticity, creativity, courage, and long-lasting value. My global journey has nurtured my curious, beginner’s mind and allowed me to partner with some of the largest clients in CMT, Fins, Healthcare & MAE. I continually strive to deliver customer business value through listening, innovating, coaching and tailoring solutions.Key Strengths:Passion comes from my belief in the goodness of People.People Centered in focusing first on how I can help and make a positive impact.Convivial meaning love having fun with what we do.Building trust quickly and sustainably.Smart Humble, Detail & Data oriented, Creative, Resilient, Vulnerable, Coachable
Experience
Director, Customer Success Management
Oct 2025 — Present
Leading the Tableau Customer Success team aligned to Manufacturing, Automotive, and Energy (MAE)
Education
University of the Witwatersrand
BSC, Medical Biochemistry
1990 — 1994
Trailhead by Salesforce
Salesforce Trailhead Ranger
Professional & Executive Development - Harvard Division of Continuing Education
Communication Strategies: Presenting With Impact
Trailhead by Salesforce
Accelerate: Aspiring Leaders Program
Skills
- Business Intelligence Tools
- Data Modeling
- Project Delivery
- Data Migration
- Integration
- Business Analysis
- Agile Methodologies
- Microstrategy
- Kognitio
- Dimensional Modeling
- Data Integration
- New Business Development
- Big Data
- Team Leadership
- Etl
- Enterprise Software
- Data Warehousing
- Business Development
- Informatica
- Project Management
- Dashboard
- Business Intelligence
- Strategy
- Solution Architecture
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