Adrian Durelli
Huron Consulting Group, Senior Director; Fractional CX Leader for Startups
- Role
- Senior Director at Huron
- Location
- Franklin, TN, US
- LinkedIn followers
- 500 followers
About Adrian Durelli
Adrian has significant executive leadership experience in the areas of business development, marketing, operational assessment, customer life-cycle management, customer support operations, and customer/patient experience in Fortune 100 Companies and National Healthcare entities. He is an industry expert in the areas of consumerism. Consumer and patient-centric delivery models, access, compliance, consumer and patient life-cycle management, consumer and patient/provider/payer experience, marketing, and service delivery model creation and management in the consumer space, inpatient and ambulatory domains. He has been a Healthcare Consultant to various health systems, Trainer, and and Executive Customer Service, Sales, and Operations leader. He has held Healthcare Executive Leadership roles and Sales and Marketing Executive Leadership roles in Fortune 500 and Healthcare Top 25 Systems and Industry Service Providers.Specialties: Operations; Sales & Marketing Strategy and Leadership; Business Transformation, Shared Services; Post M&A Consolidation and Change Management; Customer Experience and Engagement; Salesforce.com
Experience
Senior Director
Nov 2022 — Present · Nashville, TN, US
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future.
Education
Vanderbilt University
Bachelor of Science - BS, Human and Organization Development
Duke University - The Fuqua School of Business
Master of Business Administration - MBA
Skills
- Enterprise Software
- Shared Services
- Organizational Development
- Master Data Management
- Salesforce.com
- Crm
- Customer Relationship Management (Crm)
- Business Process
- Business Process Re-Engineering
- Business Process Improvement
- Management Consulting
- Strategic Planning
- Process Improvement
- Business Transformation
- Sales Operations
- Change Management
- Negotiation
- Data Models
- Investments
- Business Intelligence
- Strategy
- E-Commerce
- Us Gaap
- Investment Banking
- Organizational Design
- Management
- Business Strategy
- Erp
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