Adveen Dosanjh
Senior Customer Success Manager @Workday
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WORK HISTORY
Senior Customer Success Manager @Workday
EDUCATION
Vancouver Island University
Associate in Commerce Diploma
Royal Roads University
Master's Degree
British Columbia Institute of Technology
Certificate
ABOUT ADVEEN DOSANJH
Customer Success | Continuous Business Process Improvement | Relationship Management | Enterprise Resource Systems Sustainability | Digital Transformation Support Extensive experience in designing, implementing and re-engineering variety of organizational programs and processes. Highly effective in providing excellent customer service to managers and employees. Proven record of accomplishment for enhancing, implementing and sustaining ERP (Workday) modules. Comprehensive leadership in cross cultural and diverse workforce environments in global HCM/FIN/Payroll capacity. Provide functional leadership and guidance for staffing, policies and procedures, business processes, and system navigation through presentations, reports, and projects. Results oriented in delivering and executing multiple projects successfully. Expertise in: Workday | PeopleSoft| ServiceNow | JIRA | HR Operations | Recruitment & Onboarding | Training & Development | Performance Management Career Planning | Employee Benefits |Recognition Programs | Budgeting & Forecasting Workday Courses taken- Talent Management January 2023 - Performance Management December 2022 - Finance Fundamentals March 2021 - HCM Fundamentals July 2020 - Business Process Fundamentals June 2020 - Report Writer June 2020
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