Adonnis Threets
Sr. Assistant Field Technician at DXC Technology
- Role
- Sr Assistant Field Technician at Raytheon
- Location
- Elizabethtown, KY, US
- LinkedIn followers
- 500 followers
About Adonnis Threets
Experienced Senior Field Technician with a demonstrated history of working in the…
Experience
Sr Assistant Field Technician
May 2015 — Present · Louisville, KY, US
Provides basic troubleshooting assistance and ticket resolution for personal computer users.Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs.Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors.Recommends hardware solutions regarding personal computers in assigned areas.Assists with computer studies, projects, and implementation of policies throughout area of assignment.Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems.Experience working with personal computer hardware, software, systems, local area networks and terminology.Good organizational and problem solving skills. Ability to operate computer peripherals including monitors, printers and scanners.Experience with Lotus Notes
Education
Decker College
Associate of Arts and Sciences (A.A.S.)
2003 — 2005
Brown Mackie College-Louisville
Associate of Arts and Sciences (A.A.S.)
2009 — 2010
Sullivan University
Associate's degree
2011 — 2013
Skills
- Help Desk Support
- Printers
- Consulting
- Information Technology
- Java
- Networking
- Remote Desktop
- Windows
- Ipad
- Iphone
- Wireless Networking
- Call Centers
- Microsoft Sql Server
- User Experience
- Vmware
- System Deployment
- Technical Support
- Network Administration
- Project Management
- Computer Repair
- Team Leadership
- Laptops
- Active Directory
- Unix
- Xp
- Windows Server
- Hardware
- Access
- Software Documentation
- Windows Xp
- System Administration
- Ios
- Html
- Software Installation
- Troubleshooting
- Mac
- Windows Xp Pro
- Mobile Devices
- Os X
- Windows 7
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