Adnan Rao
Contact Center, Customer Experience/Success & Service Delivery Expert
- Role
- Owner & CEO at Rizno, Incorporated
- Location
- Woodstock, GA, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Adnan Rao
Strategic Visionary: Successfully steered and spearheaded several operations of different…
Experience
Owner & CEO
Jan 2020 — Present · Woodstock, GA, US
Education
Feati University
BSc in Engineering
1990 — 1994
Skills
- Business Process
- Team Leadership
- Managed Services
- Leadership
- Performance Management
- Crm
- Employee Training
- Service Delivery
- Management
- Team Building
- Technical Support
- Outsourcing
- Business Analysis
- Budgeting & Forecasting
- P&L Administration
- Training
- Customer Satisfaction
- Recruiting
- Contact Center Management
- Call Center
- Mis
- Workforce Management
- Vendor Management
- Offshore Outsourcing
- Business Process Improvement
- Forecasting
- Strategic Planning
- Project Planning
- Contact Centers
- Support Center Management
- Customer Retention
- Start-Ups
- Operations Management
- Business Development
- Call Centers
- Negotiation
- Team Management
- Telecommunications
- IT Service Management
- Quality Assurance
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