Adnan Saifi

CRM-OPS & Sales Professional certified in AI Tools and Chat GPT, Generative AI

Role
Senior Customer Success Officer at Ethereal It Solutions
Location
South Delhi, DL, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Adnan Saifi

Seasoned professional with 14+ years of experience in Sales and Business Development with clients spread across different vertical.A certified AI Tools and Chat GPT, Generative AI individual with delicate balance of analytical and creative skills, along with excellent customer and client facing skills.

Experience

  1. Senior Customer Success Officer

    Ethereal It Solutions

    Aug 2024 — Present · Noida, IN

    Sales and Technical Support for QuickBooks - Accounting Software.

Education

  • Delhi School of Internet Marketing

    Certificate in Advanced Digital Marketing, Internet Marketing

    2015 — 2016

  • Rammohan Roy Seminary

    +2, PCB

    1995 — 1997

  • Aligarh Muslim UniversityA.M.U

    MSc - Master of Science, Biochemistry

    2000 — 2003

  • Dr.Zakir Hussain High School

    Matriculation, Arts,Sciences,Social Sciences,Languauges

    1994 — 1995

  • Sikkim Manipal University

    M.B.A, HR and Marketing

    2007 — 2009

  • Aligarh Muslim UniversityA.M.U

    B.Sc. (Hons), Biochemistry

    1997 — 2000

Skills

  • Bpo
  • Talent Acquisition
  • Troubleshooting
  • Outsourcing
  • Team Management
  • Transition Management
  • Customer Service
  • Vendor Management
  • Service Delivery
  • Technical Support
  • Business Analysis
  • Mis
  • Performance Management
  • Crm
  • Itil
  • Management
  • Soft Skills
  • Call Centers
  • Business Development
  • Leadership
  • Screening
  • Team Leadership

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Adnan Saifi — Senior Customer Success Officer at Ethereal It Solutions in South Delhi, DL, IN | Unifers