Adnan Noor
Senior Customer Success Manager @Rapid7
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WORK HISTORY
Senior Customer Success Manager @Rapid7
Consistently achieve monthly and quarterly renewal revenue targets, striving for a high percentage of on-time renewal and revenue retention within a strategic book of business\\\\n- Drive customer awareness, engagement, and adoption of Rapid7 portfolio, product features and services to maximize the adoption and realized value of their purchased solutions.\\\\n- Develop and maintain strong, multi-level relationships with each customer; ensuring that Rapid7 solutions support the ongoing needs and security objectives for each customer.\\\\n-Engage in strategic, consistent, proactive client and partner meetings to positively impact customer loyalty and revenue growth.\\\\n-Recognize expansion opportunities and effectively qualify them for Sales counterparts to bring to closure.\\\\n-Effectively manage high volume of inbound customer requests, align them with internal resources and anticipate their business needs.\\\\n- Collaborate and partner with sales, marketing, support, product and engineering teams to drive customer success outcomes\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
EDUCATION
COMSATS University Islamabad
Bachelor of Business Administration (B.B.A.), Marketing and Finance
Scottish Qualification Authority London
HNC Networking and Computing, Computer Systems Networking and Telecommunications
Wrexham University
BSc Applied Computing, IT Networking
London Metropolitan University
Master's Degree, Computer Forensic and Information Security
ABOUT ADNAN NOOR
I am a highly motivated and results-driven cybersecurity professional with a focus on…
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