Adnan Halim
Senior Director - Engineering @Northwestern Mutual
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WORK HISTORY
Senior Director - Engineering @Northwestern Mutual
Milwaukee, WI, US
Lead the Claims Engineering function across Life Claims, Disability Insurance Claims, Long Term Care claims and Annuity Claims.Provide technology leadership and direction to help develop and execute a data & digital transformation roadmap that transforms business operations into a data driven operation maximizing claimant experience while driving operational efficiency.Conceptualize and develop a next generation claims platform that utilizes digital transformation levers like Doc to Digital, Data Platform Modernization, IOCR (AI led Intelligent OCR), Data Analytics and BPM (Business Process Management) to transform claims operations. Drive outcomes like reduction of cost to serve by 25%, time to proficiency and mastery of claims analysts by 30% and significant improvement in claimant experience.Drive technology modernization and reduce tech. debt in the technology landscape leading to IT operational cost reduction more than 30%.
EDUCATION
University of Wisconsin-Madison
Master of Business Administration (MBA)
Indian Institute of Technology, Roorkee
Bachelor of Technology (BTech), Mechanical Engineering
SKILLS
ABOUT ADNAN HALIM
Experienced technology leader with 23+ years of success driving digital transformation, cloud migration, and large-scale software engineering initiatives. Proven track record of modernizing legacy systems, simplifying technology landscapes, and improving customer experience while reducing operational costs. Skilled in leading global, cross-functional teams of 150+, building high-performing engineering cultures, and aligning technology strategy with business goals. Strong background in vendor management, budget planning, and executing cloud-based, scalable, and reliable data and application platform modernization initiatives. Known for balancing strategic vision with hands-on execution to deliver innovation and operational excellence.
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