Adnan bin Mannan

Onsite Service Representitive (Osr) @Grainger

Prince George, BC, CA

Travel around KM per month to visit different factories • Maintained strict safety protocols by visual observation, identified and reported unsafe operating conditions, and corrective action plan to mitigate risks. Ensured compliance with all health, safety and environmental regulations.• Effectively managed schedules by assessing workload requirements and making necessary adjustments to ensure the timely completion and reduced downtime and increased responsiveness to changing demands• Understand and troubleshoot technology issues, take detailed notes, and provide accurate time estimates• Prioritize and multi-task in a fast-paced environment & timely resolving problems for clients• Meet regularly with a schedule of key customer contacts to ensure needs are being met and products are available• Resolve customer problems promptly and accurately related to Grainger machine and product supply• Oversee customer product stocking levels at customer locations• Identify continuous improvement opportunities in productivity, process and cycle time• Take Care the safety and inspection requirements of both Grainger and the facility where the service is being provided