Adnan Ahmed
CSP Customer Service Proffisional at H&R Block
- Role
- Csp Customer Service Proffisional at H&R Block
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Adnan Ahmed
Achievement-oriented with tangible results, work under pressure in difficult situations…
Experience
Csp Customer Service Proffisional
Feb 2020 — Present · Bellevue, WA, US
Quickly view clients with appointments for the current day.• Search for clients who have had service completed in the past (back to TY 2016).• Scan and upload documents for any client.• Invite clients to become My Block users.• Access Campaigns and conduct Outbound Calling and Campaigns.• Handle in-person and digital tax return Drop-Offs.• Handle inbound calling tasks—access Inbound Calling scripts, take phone messages, view messages, and set appointments.• Process client payment in Block Pay Online (select markets only).
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