Aditya Roy

Operations Coordinator @Curant Care

Bexhill, GB

As a Service Operations Coordinator, I supported the seamless delivery of essential services by acting as the key liaison between clients, service providers, and internal teams. My core responsibilities included- Coordinating service schedules and ensuring timely execution of care operations in line with service-level expectations- Serving as the primary point of contact for client queries, facilitating smooth communication across departments and with external stakeholders- Managing and maintaining accurate client records while ensuring compliance with data protection and confidentiality standards- Monitoring day-to-day operational metrics, identifying bottlenecks, and contributing to continuous service improvement efforts- Supporting incident resolution and urgent response protocols to enhance service efficiency and client satisfaction- Working closely with leadership to streamline processes and align operations with organizational goals.This role sharpened my skills in coordination, stakeholder management, and process optimization—skills I now leverage in supply chain and procurement environments.

University of Brighton

Masters in Logistics and Supply Chain Management

Symbiosis Skills & Professional University

BBA IN LOGISTICS AND SUPPLY CHAIN MANAGEMENT, - Logistics, Materials, Procurement and Supply Chain Management