Aditya Raj Singh
Software Engineer at Google | Distributed Systems & Product Scaling | AI/LLM-Powered Engineering
- Role
- Software Engineer (Wse) at Google
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Aditya Raj Singh
I’m a Senior Software Engineer at Google with experience building scalable platforms…
Experience
Software Engineer (Wse)
Mar 2024 — Present · Hyderabad, IN
Architected a real-time advertiser support platform, automating billing resolution and eliminating 250K+ manual support cases annually → saved $2.5M in operational costs.• Led a refund workflow automation initiative, cutting resolution time from 3 hours to 2 minutes for 40K cases → 30% uplift in customer satisfaction and $1M savings per year.• Built LLM-powered agent-assist for global teams → enabled 4x faster issue resolution, boosting scalability of support operations.• Collaborated with product and engineering teams to embed automation & AI into workflows, directly shaping new platform features.
Education
Birla Institute of Technology, Mesra
Bachelor of Engineering
2017 — 2021
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