Aditya Patro

About Aditya Patro

I am an Application Support Engineer with over 5 years of experience in production support, Red Hat Enterprise Linux systems, and real-time issue resolution in enterprise environments.Certified as a Red Hat Delivery Specialist – Red Hat Enterprise Linux, I bring hands-on expertise in Linux administration, shell scripting, incident response, and system monitoring. I’ve worked on high-priority tickets, coordinated with development and infrastructure teams, and automated routine support tasks to improve efficiency.I’m passionate about maintaining system uptime, resolving complex technical issues under pressure, and continuously learning to improve IT operations.Skills: Red Hat Enterprise Linux | Shell Scripting | SQL | Application Support (L2)| Incident Management | Checkmk | Automation | ITIL | Production Monitoring

Experience

1. System Engineer

   TCS

   Feb 2020 — Present

   Deploy code updates to staging and production environments, ensuring alignment with release schedules and minimizing service disruption.• Conduct post-rollout validations of telecommunication applications to confirm proper functionality and user experience.• Perform root cause analysis on incidents, troubleshoot issues, and implement solutions to prevent future occurrences.• Monitor application performance and system logs to proactively identify and resolve potential issues.• Create and maintain documentation for deployment processes, troubleshooting steps, and validation protocols.• Worked with L3 teams for escalated issues, ensuring timely resolution and minimizing the impact on business operations.

Education

• Aditya degree college

  Bsc, Computer Science

• Narayana Junior College

  High School Diploma

• Aditya Degree Colleges

  Bachelor of Science, Computational Science

• New Central School

  High School Diploma