Aditya Choudhary
Technical Support Engineer | SRE & Cloud Security | DevOps • SIEM • AWS
- Role
- Technical Support Engineer at Cloudsmith
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Aditya Choudhary
I\'m a Technical Support Engineer who likes living in the space between users and…
Experience
Technical Support Engineer
Mar 2025 — Present · Jaipur, IN
Helping developers and engineering teams troubleshoot infrastructure and CI/CD issues across Cloudsmith’s cloud-native package management platform- Resolve customer issues related to entitlement tokens, OIDC authentication, CLI tooling, package uploads, and repository access- Collaborate with engineering and product teams to reproduce bugs, improve platform behavior, and shape roadmap decisions- Work directly with Terraform, Helm, GitHub Actions, and Linux environments to test customer-reported issues and simulate complex edge cases- Contribute to documentation, internal tooling feedback, and customer onboarding resources- Act as a technical bridge between customers and internal teams, ensuring a high-quality support experience.
Education
JECRC University
Bachelor of Technology - BTech, Computer Science
2016 — 2020
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