Aditya Chawan

Assistant Manager - HDFC Bank (Virtual Care Department) | Certified AI Professional | PGD in Financial Economics.

Role
Assistant Manager at HDFC Bank
Location
Mumbai, MH, IN
LinkedIn followers
500 followers

About Aditya Chawan

I’m Aditya Chawan, an Economics graduate from K.C. College, Mumbai University, with a strong foundation in Statistics and Econometrics. I also hold a Postgraduate Diploma in Economics & Financial Economics from Meghnad Desai Academy of Economics, where I was felicitated by Mr. Vikram Limaye (CEO, NSE) for academic excellence.With professional experience across finance, real estate, and health insurance, I’ve worked in diverse roles—from interning at Greenlight Planet Inc. to managing high-value distressed assets at Quikr Realty, where I brought in a record ₹132 crore bid for a land parcel in Civil Lines, Delhi. Currently, also worked as a Sales Manager at Star Health Insurance, where I’ve achieved top performance in both group and retail health policies. And achieved Gold Medal in Starlympics 2025 for Outstanding Performance. Currently working as a Assistant Manager in HDFC Bank (Virtual Care Department)To future-proof my career and stay ahead in the data-driven economy, I’ve begun upskilling in Artificial Intelligence tools—learning SQL, Python, Power BI, Excel, and AI-powered presentation tools that allow me to create powerful data visualizations and reports in just 10-20 minutes depending on the database.I’m passionate about using tech to simplify complexity, and outside of work, I’m an avid travel enthusiast who loves exploring new places.

Experience

  1. Assistant Manager

    HDFC Bank

    Feb 2026 — Present · Mumbai, IN

    Reporting directly to Senior Manager.Deliver digital-first customer support through virtual banking channels, resolving queries related to accounts, transactions, cards, loans and online banking services.Ensure high customer satisfaction by providing prompt, accurate, and compliant solutions aligned with regulatory and internal service standards.Handle service requests, complaints, and escalations while maintaining quality benchmarks and turnaround timelines.Educate customers on digital banking tools, promoting adoption of self-service platforms and secure transaction practices.Collaborate with internal departments to resolve complex cases and improve process efficiency.Adhere strictly to compliance guidelines, data privacy standards, and bank policies.

Education

  • Meghnad Desai Academy of Economics (MDAE)

    Postgraduate Diploma in Economics & Financial Economics.

    2018 — 2019

  • Thakur College of Science & Commerce

    Commerce & Economics

  • KC College

    Bachelor of Arts - BA, Economics

    2015 — 2018

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Aditya Chawan — Assistant Manager at HDFC Bank in Mumbai, MH, IN | Unifers