Aditya Chadha
Information Technology Help Desk Analyst @Jas Globe Inc
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WORK HISTORY
Information Technology Help Desk Analyst @Jas Globe Inc
Mississauga, ON, CA
As the first point of contact for IT-related issues, my duties involve providing technical assistance to internal teams via phone or email. This includes troubleshooting hardware (laptops, phones, printers), internal applications, and server/network infrastructure. I perform onsite and remote diagnostics, determining optimal solutions based on customer information. I guide users through problem-solving processes and escalate unresolved issues. Additionally, I offer accurate information on IT…
EDUCATION
Jagannath International Management School,Vasant Kunj
Bachelor of Computer Applications, Information Technology
HAPPY MODEL SCHOOL
Class 12th, Commerce with Python
Conestoga College
Predictive Analysis, Information Technology
Sumermal Jain Public School
Class 10th
ABOUT ADITYA CHADHA
Information Technology Analyst
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