Aditya Bhatnagar
Senior Customer Success Manager at Whatfix
- Role
- Senior Customer Success Manager at Whatfix
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Aditya Bhatnagar
IT professional having 4+ years of IT & Management experience in Software Development Life Cycle and Project Life Cycle. Currently, working as a Product Specialist I with a demonstrated track record of leading tactical planning & project prioritization strategies for high profile initiatives with focused experience in different domainsKey Responsibilities Areas: • Collaborate with key stakeholders, provides technical/functional assistance in identifying, evaluating and developing systems • Providing vision and direction to the agile development team and stakeholders throughout the project and creating requirements • Define product strategy, including business goals, KPIs, roadmap and product requirements for inhouse products • Evaluating business processes, eliciting requirements, uncovering areas for improvement • Develop specifications, diagrams and flowcharts for programmers/integration engineers to follow • Define project roadmaps and backlogs that guide intuitive, effective and innovative digital workplace solutions • Proven track record of working with complex systems, using creative and strategic thinking to deliver exceptional results • Great analytical and problem-solving abilitiesActs as • Pre sales coordinator • Project Coordinator/Manager • Team Leader • Business Analyst • Communication FacilitatorExpertise Areas • JIRA & other PM tools • SQL, Dashboarding • Analyze RFP, Scope documents • Project & Sprint Planning • Agile Methodologies • User Stories, Use cases • Performing UAT • Delivery
Experience
Senior Customer Success Manager
Jul 2023 — Present
Education
Medi-Caps Institute of Science & Technology , AB Road, Pigdamber (Rau) Indore-453331
Bachelor of Engineering - BE
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