Aditya Bhatnagar

Senior Customer Success Manager at Whatfix

Role
Senior Customer Success Manager at Whatfix
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Aditya Bhatnagar

IT professional having 4+ years of IT & Management experience in Software Development Life Cycle and Project Life Cycle. Currently, working as a Product Specialist I with a demonstrated track record of leading tactical planning & project prioritization strategies for high profile initiatives with focused experience in different domainsKey Responsibilities Areas: • Collaborate with key stakeholders, provides technical/functional assistance in identifying, evaluating and developing systems • Providing vision and direction to the agile development team and stakeholders throughout the project and creating requirements • Define product strategy, including business goals, KPIs, roadmap and product requirements for inhouse products • Evaluating business processes, eliciting requirements, uncovering areas for improvement • Develop specifications, diagrams and flowcharts for programmers/integration engineers to follow • Define project roadmaps and backlogs that guide intuitive, effective and innovative digital workplace solutions • Proven track record of working with complex systems, using creative and strategic thinking to deliver exceptional results • Great analytical and problem-solving abilitiesActs as • Pre sales coordinator • Project Coordinator/Manager • Team Leader • Business Analyst • Communication FacilitatorExpertise Areas • JIRA & other PM tools • SQL, Dashboarding • Analyze RFP, Scope documents • Project & Sprint Planning • Agile Methodologies • User Stories, Use cases • Performing UAT • Delivery

Experience

  1. Senior Customer Success Manager

    Whatfix

    Jul 2023 — Present

Education

  • Medi-Caps Institute of Science & Technology , AB Road, Pigdamber (Rau) Indore-453331

    Bachelor of Engineering - BE

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Aditya Bhatnagar — Senior Customer Success Manager at Whatfix in Bengaluru, KA, IN | Unifers