Aditya Tomar
Client Experience & Operations Strategist
- Role
- Client Experience & Operations Strategist Bluethread Brand Pvt Ltd at Bluethread Brands
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Aditya Tomar
I have over 4.5 years of experience working with both international and domestic clients,…
Experience
Client Experience & Operations Strategist Bluethread Brand Pvt Ltd
May 2025 — Present · Gurugram, IN
At Bluethread—a purpose-driven fashion startup rooted in sustainability—I wear many hats, but my core mission is clear: to make every client interaction effortless, seamless, and genuinely satisfying.As the bridge between our customers and internal teams, I lead the entire customer experience strategy. Whether it\'s resolving queries in the very first call or aligning production, logistics, and merchandising to meet tight timelines, I make sure things move with clarity and care. I work directly with the founder to craft smart, scalable SOPs that bring structure to our chaos and flow to our operations.In the spirit of startup life, I’m always building—ideas, systems, and better ways of doing things. I experiment, refine, and create processes that reduce client effort while delivering quick, meaningful results.Along the way, I’ve immersed myself in learning about fabrics, heritage crafts, and the small details that make sustainable fashion impactful. It’s not just about solving problems—it’s about doing it with purpose, precision, and a deep respect for the craft.
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