Aditya Shenoy

About Aditya Shenoy

Possess 11+ Years’ Experience in Network Infrastructure Design & Voice/Video…

Experience

1. Sr System Design & Integration Specialist - Voice

   Boeing

   Nov 2023 — Present · IN

   Manage IP Telephony and Video solutions, technical analysis and fault fix on incidents reported by users or proactively raised by monitoring customer solution/network. Perform daily routine important checks on the customer solution/platform and identify potential issues which may impact customer and work towards fixing the same. Collaborated on new VOIP setups for international Boeing locations, keeping users informed about incident impacts, progress, and next steps while ensuring complete ownership until resolution. Preparation of BOM as per requirement of new setup. Follow ITIL Change Management practice and work with customer and change management teams forplanning and executing network related changes. Using Ticketing Tool: Service-now (SNOW).

Education

• University of Mumbai

  Bachelor of Engineering - BE

  2011 — 2015

Skills

• Cisco Ucs
• Unity Connection
• Tandberg
• Video Collaboration
• Voice Over Ip (Voip)
• Hot Standby Router Protocol (Hsrp)
• Routing
• Voice Mail
• H323
• Session Initiation Protocol (Sip)
• Networking
• Remote Expert Mobile
• Media Gateway Control Protocol (Mgcp)
• Open Shortest Path First (Ospf)
• Border Gateway Protocol (Bgp)
• Is-Is
• Virtual Routing and Forwarding (Vrf)
• Cisco Prime Collaboration Provisioning
• Cisco Call Manager
• Ipt
• Cisco Telepresence
• Internet Protocol Suite (Tcp/Ip)
• Managed File Transfer
• Cisco Systems Products
• Switches
• Multiprotocol Label Switching (Mpls)
• Cisco Cms
• Cucm
• Cups
• Mcu
• Contact Center Express
• Acano
• Uccx