Aditya Sharma

Business Analyst in Training | Excel & Power BI | Data-Driven Decision Making | CRM Experience | Open to Remote Roles

Role
Customer Service Executive at Niftel Communications
Location
Gurugram, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Aditya Sharma

I’m an aspiring Business Analyst with a strong foundation in data handling, customer…

Experience

  1. Customer Service Executive

    Niftel Communications

    Mar 2025 — Present · Gurugram, IN

    Handled customer queries and complaints using CRM tools and call logs.Identified recurring issues and communicated trends to team leads.Maintained structured call records, contributing to data analysis and reporting.Built strong communication and documentation habits — core to business analysis.

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Aditya Sharma — Customer Service Executive at Niftel Communications in Gurugram, IN | Unifers