Aditya Sharan
IT Specialist
- Role
- IT Specialist at Preferred Square
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Aditya Sharan
Experienced IT professional with a strong background in managing Office 365…
Experience
IT Specialist
Jan 2025 — Present · Gurugram, IN
Administered and maintained Office 365 and Azure Cloud infrastructure, ensuring optimal performance, security, and availability of cloud services.Managed Office 365 user accounts, mailboxes, and license assignments, including domain and email whitelisting to support secure communication.Handled Exchange Admin Center operations, including mailbox retention policies, archiving configurations, and query resolution.Diagnosed and resolved mail flow issues, utilizing message trace analysis to ensure reliable email delivery and compliance.Supported public folder management, including creation, replication, and permissions assignment to facilitate shared access across teams.Troubleshot inbound and outbound email issues, as well as calendar permission conflicts, enhancing collaboration and user experience.Responded to and resolved technical incidents, performing root cause analysis and escalating complex issues to appropriate support channels.Administered and supported Azure Active Directory (AAD) operations, including Multi-Factor Authentication (MFA) resets and Microsoft Authenticator reconfiguration, ensuring secure and seamless access for end users.Reset and updated registered phone numbers in Microsoft Authenticator to maintain accurate user authentication records and support secure login processes.Managed and enforced mobile device policies using Microsoft Intune via the Company Portal, enhancing compliance and data protection across corporate devices.Provided technical support for user identity and access management, including troubleshooting authentication issues and configuring conditional access policies.Delivered training and documentation to end users on MFA setup, Intune enrollment, and secure usage of mobile devices.Ensured compliance with corporate security policies by regularly auditing device configurations and user access permissions.
Education
Jaipuria Institute of Management
Pgdm
2018 — 2020
Jawaharlal Nehru National College of Engineering
Bachelor of Engineering - BE
2011 — 2016
Great Learning
PG Program
2023
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