Aditya Saravagi

About Aditya Saravagi

Seasoned and results-oriented Engagement Manager with PMP and Prince2 certifications, backed by 19+ years of global experience in IT, service delivery, and strategic management.• Currently overseeing a high-performing portfolio of 200 professionals across geographies, driving projects with an annual TCV of $15 million.• Proven success as a Service Delivery Manager and Technical Project Lead across transition, transformation, service improvement, and process governance initiatives.• Deep knowledge in ITIL, ITSM, Business Intelligence, Data Analytics, Lean methodology, OLA/SLA/KPI-CPI metrics.• Expert in reducing operational costs by crafting strategic execution roadmaps that align business goals with technology innovation.• Strong command over EUC services, Datacenter operations, cloud infrastructure, SLA management, and automation-led service enhancements.• Experienced in IT Governance, service level optimization, data analytics, and operational efficiency initiatives.• Accountable for full-spectrum financial performance, including P&L management, budget control, cost optimization, and timeline adherence for critical IT projects.• Successfully managed cross-functional teams exceeding 200 professionals across diverse global locations and provided governance support for over 20 strategic initiatives.

Experience

1. Associate Director

   Infosys

   Aug 2022 — Present · Noida, IN

   I currently manage a portfolio of over 200 professionals with an annual total contract value (TCV) of $15M — building high-impact solutions that blend technology with business agility. I also work on RFP\'s/Proposals for new and existing customerMy expertise spans service delivery, technical project management, transition/transformation programs, process governance (ITIL, ITSM), data analytics, BI, and operational excellence. I’ve worked across diverse domains including EUC services, cloud operations, datacenter strategy, automation, and service improvement initiatives.Beyond execution, I provide governance and consultancy for large-scale programs. I thrive in collaborative environments and build strong stakeholder relationships to drive value, optimize costs, and guide strategic decisions.

Education

• Birla Institute of Technology and Science, Pilani

  Master of Business Administration - MBA, Business Analytics

  2021 — 2023

• M.B.M. Engineering College, Jodhpur

  B.E, IT

  2002 — 2006

• Guru HarKishan Public School

  XII, Physics, Chemistry, Maths

  2000 — 2001

Skills

• Sccm
• Itil Certified
• Project Planning
• Active Directory
• Scom
• Itil
• Windows Server
• Dhcp
• Sms
• Application Packaging
• Group Policy
• Wsus
• Hyper-V
• Patch Management
• System Deployment
• Software Installation
• Service Delivery
• Mdt
• Troubleshooting
• Service Delivery Management
• Service Desk Management
• Project Management
• Enterprise Desktop Management