Aditya Pathak
Head of Marketing and communication | Expert in last mile delivery operations, business analysis and strategy building
- Role
- Head of Marketing Communications at ONEWORLD LOGISTICS PRIVATE LIMITED
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Aditya Pathak
A professional 15+ years experience in Telecom, Insurance and Retail industry with…
Experience
Head of Marketing Communications
ONEWORLD LOGISTICS PRIVATE LIMITED
Feb 2021 — Present · Mumbai, IN
Managing the last mile delivery operations. Designing and modifying the processes to achieve the customer experience target. Build effective business strategy and guide the team to achieve achieve the business goal. Client & cost management.
Skills
- Customer Service
- Customer Satisfaction
- Training
- Customer Operations
- Customer Relationship Management (Crm)
- Root Cause Analysis
- Process Improvement
- Team Building
- Management
- Risk Management
- Team Management
- Retail
- Customer Experience
- Crm
- Process Designing and Modification
- Sales
- Order Lifecycle Management
- Communication
- Management Information Systems (Mis)
- Market Research
- Research
- E-Commerce
- Escalations Management
- Repeat Interaction Management
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