Aditya Nalawade

Role: Customer Service Executive at EXL
Location: Pune, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Aditya Nalawade

I am a data-driven professional with 3+ years of experience in operations and analytics…

Experience

Customer Service Executive
EXL
Mar 2024 — Present · Pune, IN
Analyzed operational data to track KPIs, improve service delivery, and support data-driven decision-making.Automated reporting processes in Excel & Power BI, reducing manual effort by 12%.Applied statistical methods to identify trends, improve efficiency, and optimize workflows.

Contact information

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Work email
•••••@exlservice.com
Personal email
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Current company

EXL

59K employees · New York, NY, United States

Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.

exlservice.com

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About Aditya Nalawade

Experience

Customer Service Executive

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