Aditya Khude

Sr. Customer Service executive

Role: Senior Customer Service Executive at EXL
Location: Pune, MH, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Aditya Khude

Professional SummaryExperienced in handling customer inquiries via calls, emails, and chat, delivering prompt and accurate responses to ensure customer satisfaction. Skilled at troubleshooting issues, providing knowledgeable support, and ensuring quick complaint resolution within Service Level Agreement (SLA) deadlines.Strong background in team management and mentoring, guiding upcoming batches in the retail process and conducting effective training sessions to enhance team performance. Recognized for fostering a collaborative environment and ensuring smooth process transitions.Proficient in Microsoft Excel (data analysis, reporting, dashboards) and Microsoft Word (documentation, professional communication).Core Skills:Customer Support (Call, Email, Chat)Complaint Resolution & SLA AdherenceLead Generation & Pipeline DevelopmentSales & Marketing SupportTeam Management & MentoringTraining & Process Knowledge TransferMS Excel (advanced functions, reporting)MS Word (business communication, documentation)

Experience

Senior Customer Service Executive
EXL
Jan 2024 — Present · IN

Education

Fr.Agnel's Vidyankur School
10th
SNBP
Bachelor of Business Administration - BBA, Marketing
2019 — 2022

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
•••••@exlservice.com
Personal email
•••••@•••••.com
Direct dial
+•• ••• ••• ••••

Unlock verified contacts

Free to start · No credit card required

Current company

EXL

59K employees · New York, NY, United States

Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.

exlservice.com

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Start for free See how it works

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

About Aditya Khude

Experience

Senior Customer Service Executive

Education

Fr.Agnel's Vidyankur School

SNBP

Find verified contacts for anyone on LinkedIn