Aditya Kapoor
Team Leader - ANZ Payroll
- Role
- Team Leader at Ramco Systems
- Location
- West Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Aditya Kapoor
A seasoned payroll professional having 8 years of experience with 11 countries including 4+ years of leadership experience.
Experience
Team Leader
Aug 2022 — Present · Gurugram, IN
Leading a team of payroll professionals managing the payrolls of Australia and New Zealand.• Building and maintaining robust client relationships that yield consistent referrals and recommendations.• Resolving client escalations with solutions that are in line with service level agreements.• Driving team growth by discussing their professional goals and aligning them with organisational goals.• Preparing monthly service review deck and presenting the same to clients’ upper management. • Designing and maintaining various trackers to ensure timely closure of day to day tasks, tickets, etc.• Moderating client calls and ensuring that all actionable items are completed within the agreed time frame.• Organising one on one performance review discussions with team members on a regular basis.• Ensuring that statutory submissions like STP2, payroll tax, IRD filing are made in a timely & accurate fashion.• Enforcing implementation of all latest statutory updates in the payroll software.• Developing process books and standard operating procedures (SOP) for payrolls of new customers.• Making sure that solution design documents (SDD) are imbibed and timely updated by payroll processors.• Constructing change request documents and storing invoices approved by clients.• Coordinating during internal and external audits by publishing the relevant information. • Proficient in Ramco global payroll software.• Spearheading the highest revenue generating project for ANZ region.• Best Team Hi5 Award (June 2025) for setting the standard and leading by example.
Education
NIIT IFBI
Post Graduation Diploma in Banking Operations, Banking, Corporate, Finance, and Securities Law
2015 — 2016
Jagannath International Management School, Vasant Kunj
Bachelor of Business Administration (BBA)
2012 — 2015
Institute of Management Technology, Ghaziabad
PGDM, Management
2016 — 2018
Salwan Public School, Rajinder Nagar
Completed School
1998 — 2012
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