Aditya Kallam

Sr Director Of Operations at Sutherland

Role: Senior Director of Operations at Sutherland
Location: Hyderabad, TG, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

Experience

Senior Director of Operations
Sutherland
Jul 2022 — Present

Skills

Offshoring
IT Operations
Team Management
Sla
Crm
Bpo
Call Centers
Process Excellence
Workforce Management
Vendor Management
IT Service Management
Outsourcing
Service Delivery
Process Improvement
Technical Support
Business Analysis
Operations Management
Contact Centers
Transition Management
Copc

Contact information

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Work email
•••••@sutherlandglobal.com
Personal email
•••••@•••••.com
Direct dial
+•• ••• ••• ••••

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Current company

Sutherland

Information Technology & Services · 55K employees · Founded 1986

Sutherland is a global leader in business process outsourcing (BPO), digital transformation, and technology management services. Founded in 1986 and headquartered in Rochester, New York, the company employs over 40,000 people across more than 60 delivery centers in over 140 countries. Sutherland specializes in analytics-driven solutions that support the entire customer lifecycle, utilizing advanced technologies such as AI, automation, and cloud engineering. The company offers a range of integrated services, including artificial intelligence and machine learning, robotic process automation, cloud engineering, advanced analytics, and customer experience management. Sutherland's solutions help clients streamline operations, enhance customer experiences, and achieve agility. With a commitment to corporate responsibility and sustainability, Sutherland operates innovation labs in major cities and holds over 200 patents, including many related to AI. The company serves a diverse clientele across various industries, including financial services and healthcare, providing multi-language support and tailored solutions.

sutherlandglobal.com

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Experience

Senior Director of Operations

Skills

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