Aditya Kadale

Experience

1. Customer Success Manager

   apna

   Jul 2025 — Present · Mumbai, IN

   Driving Net Revenue Retention and Business Growth through Client-Centric Strategies- Net Revenue Retention (NRR) Ownership:Accountable for NRR across key organizational accounts, implementing client-focused retention strategies to maximize value and achieve revenue goals- Usage Analysis: Conduct monthly usage analysis, identify hiring patterns, and evaluate product performance against competitor platforms (Naukri, WorkIndia, Shine, Monster, etc.) to inform strategic recommendations.Manage intricate sales cycles, employ value-based selling methodologies, and successfully acquire and retain clients- Client-Centric Retention Strategy: Develop and execute tailored retention plans, focusing on understanding client needs (role, city, hiring volume) and recommending optimal Apna product solutions to ensure maximum ROI- Customized Training & RelationshipManagement: Client problem resolution through customized training modules, meetings/in-person visits to ensure ongoing client satisfaction and product adoption- Needs Analysis & Solution Architecting:Proactively identify and analyze client talent acquisition and branding requirements, and develop customized Apna solutions to address their specific needs- Upselling & Revenue Expansion: Drive revenue growth by effectively upselling Apna\'s online solutions (Jobs, DB, banners, new products) to corporate clients- Sales Cycle Management & PaymentCollection: Ensuring timely payment collection and adherence to financial processes- Competitive Landscape Monitoring: We closely monitor competitor activities and provide insights to support the development of effective counterstrategies and maintain Apna\'s market position.

Education

• Amity University

  Master of Business Administration - MBA

  2021 — 2023