Aditya Gupta
Digital Banking Consultant, financial investigations specialist,risk coordinator, compliance specialist.
- Role
- Digital Banking Consultant at YES BANK
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Aditya Gupta
I\'m a passionate Digital Banking Consultant with an MBA and extensive experience in the banking industry. I leverage my strong understanding of customer needs and market trends to bridge the gap between traditional banking and innovative technology solutions.In my previous role, I spearheaded initiatives that drove digital adoption among customers. This included:Onboarding New Clients on Digital Platforms: Streamlined the onboarding process for new clients by implementing user-friendly digital tools, increasing customer satisfaction and reducing processing time.Enhancing Customer Experience Through Digital Channels: Played a key role in developing strategies to encourage existing clients to utilize digital banking features, such as mobile banking apps and online account management.Identifying Customer Needs for Tech-Enabled Solutions: Analyzed customer interactions and identified opportunities to leverage technology to address their pain points. This led to the implementation of [Specific Example: e.g, chatbots for faster loan application processing, AI-powered investment recommendations].I\'m a strong believer in the transformative power of technology within the banking sector. I\'m constantly seeking opportunities to learn about emerging technologies and their potential to revolutionize the industry.
Experience
Digital Banking Consultant
Jun 2021 — Present · Pune, IN
Education
Pune Institute of Business Management
PGDM, Marketing
2014 — 2016
St Mary's Convent
12th
2007 — 2009
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