Aditya Goswami
Process Executive | Voice Operations | Customer Experience & Tools
- Role
- Process Executive at Annova Solutions
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Aditya Goswami
Operations professional with 3+ years of experience in international voice, chat, and email support. Currently handling outbound voice operations with strong exposure to CRM tools, ticketing systems, and SLA-driven service delivery.
Experience
Process Executive
Sep 2025 — Present · Indore, IN
Handling international voice calls, resolving customer queries, and delivering first-call resolution while meeting quality and SLA standards. Experienced in professional communication, active listening, and accurate CRM documentation.
Education
Mansarovar Global University
Bachelor of Computer Science, Computer Science
2019 — 2022
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