Aditya Gajbhiye
Functional Consultant - Business Analyst @Lighthouse Info Systems Pvt Ltd
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WORK HISTORY
Functional Consultant - Business Analyst @Lighthouse Info Systems Pvt Ltd
Nagpur, IN
Manage and prioritise ERP support cases across manufacturing and operations functions.• Troubleshoot user-reported issues, provide workarounds, and escalate critical problems within SLA timelines.• Collaborate with Product Managers, QA, and Developers to identify root causes and implement fixes.• Build strong client relationships, guiding them through ERP adoption and compliance updates.• Balance ownership of ongoing case load with onboarding and troubleshooting of new issues.• Contribute to ERP enhancement projects, ensuring improved system stability and user satisfaction.
EDUCATION
Nagpur University
Bachelor of Engineering - BE, Computer Engineering
Karamvir Dadasaheb Kannamwar Engineering College, Nandanvan
diploma in mechanical engineering, Mechanical Engineering Related Technologies/Technicians
ABOUT ADITYA GAJBHIYE
Hello everyone,I am excited to share that I have recently obtained my Google Data Analytics Certificate, which has equipped me with the skills and knowledge necessary to analyze and interpret data using various tools and technologies.As a data analyst, I am passionate about using data to drive insights and inform decision-making, and this certification has provided me with a strong foundation in data analysis. I can now collect, transform, analyze, and visualize data effectively, which is crucial in today\'s data-driven business environment.I am excited to apply my newly acquired knowledge and skills in my current role and future projects. If you have any questions or would like to learn more about my experience, please do not hesitate to reach out.Thank you for your support, and I look forward to connecting with you all soon.
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