Aditya Dubey

About Aditya Dubey

Esaf Cooperative Society | Sales & Operations ExecutiveSep 2023 – Dec 2024At Esaf Cooperative Society, I managed critical front-end operations such as cash handling, disbursement, and customer service. I facilitated smooth branch operations by maintaining registers, managing queries, and overseeing PG kit allocation. One of my key responsibilities was assisting customers with financial product information and loan processes, contributing to a 20% increase in loan product adoption within my tenure. I ensured accurate and timely death claim processing, preserving organizational trust. By handling branch-level pre-closure and disbursement tasks efficiently, I contributed to reducing average processing time by 15%. My proactive approach to customer satisfaction and strong organizational skills played a key role in branch efficiency and team collaboration.Bajaj Finserv Ltd | Winter Intern – Consumer Finance45 Days Internship – PuneDuring my internship at Bajaj Finserv, I conducted a study on consumer buying behavior with a focus on converting shopping bills into EMIs. I was actively involved in cold calling and customer interaction, successfully converting over 40 leads. I explained EMI benefits and services, enhancing consumer awareness and usage of Bajaj EMI cards. My efforts contributed to a 10% uplift in EMI conversions during the campaign period. This hands-on experience gave me deep insight into consumer decision-making and sales psychology, while enhancing my confidence in cold selling and objection handling.Extramarks Education | Summer Intern – Sales & Lead Generation3 Months InternshipAt Extramarks, I focused on generating leads and increasing live class subscriptions. I used a combination of social media marketing, cold calls, and customer feedback to drive results. I generated over 150 qualified leads and directly influenced a 12% increase in live class enrollments. Through engaging customer feedback sessions, I identified key user concerns, which I shared with the sales and product team, helping improve the pitch strategy. This internship gave me critical experience in digital outreach, education tech sales, and customer relationship management.

Experience

1. Bank Teller

   ESAF Bank

   Sep 2023 — Present · Madhya Pradesh, IN

Education

• Srk university rkdf college bhopal

  B.com computer running

  2016 — 2019

• SaiBalaji Group of Institutes (IIMS | SBIIMS | IIMHRD)

  Pgdm

  2019 — 2021