Aditya Chopra

About Aditya Chopra

Hello! I am Aditya Chopra, a Strategic Technology & Program Management Leader with over…

Experience

1. Technical Manager

   Netcracker Technology

   Jul 2024 — Present · Gurugram, IN

   In my current role, I lead the end-to-end delivery of integration product releases, managing a cross-functional team of over 20 professionals. I focus on aligning project goals with stakeholder expectations while streamlining support and development workflows. My efforts have resulted in a significant reduction in ticket volume and improved SLA compliance. I also oversee agile deliveries, ensuring 100% on-time releases and enhanced customer satisfaction through effective resource planning and team rotation.Achievements: I have successfully implemented strategic resource planning, minimized single points of failure and optimizing team bandwidth. Additionally, I enhanced QA effectiveness by leading test coverage planning and bug triaging, enabling early defect detection. My leadership in conducting training sessions has accelerated onboarding for new hires, strengthening the team\'s technical competencies.

Education

• MANAV STHALI PUBLIC SCHOOL

  Public School C.B.S.E, 10th

• Arya College of Engineering & I.T

  BE, ELECTRONICS AND COMMUNICATION

  2005 — 2009

• Thapar Institute of Engineering & Technology

  Mtech, VLSI DESIGN AND CAD

  2009 — 2011

Skills

• Project Management
• Risk Analysis
• Sow
• Requirement Traceability Verification Matrix
• Sql
• Telecommunications Billing
• Cbr
• Use Case
• Integrated Project Delivery
• Vendor Management
• Crm
• Microsoft Office
• Sdlc
• Solution Assessment and Validation
• Fsd
• Telecommunications
• Oracle
• Requirements Analysis
• Client Interfacing Skills
• Team Management
• Gap Analysis
• Order Management
• Requirements Gathering
• Telecom Bss
• Provisioning and Activation
• Brd
• Requirement Elicitation
• Agile & Waterfall Methodologies
• Business Analysis
• Provisioning & Activation