Aditya Bhatia
Customer Service Representative @McDonald's
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WORK HISTORY
Customer Service Representative @McDonald's
Brampton, ON, CA
Pioneered customer interactions, skillfully addressing an average of 50+ customer concerns daily, resulting in a 20% increase in customer satisfaction scores.• Spearheaded supervision of processing and distribution for 100+ daily orders, ensuring precision and timeliness towards the client. • Took on a pivotal responsibility in training over 10 team members and enhancing overall operational effectiveness.
EDUCATION
Vivek High School
Till Class 10th
Chitkara University
Bachelor of Technology - BTech
Lambton College
Postgraduate Degree
ABOUT ADITYA BHATIA
Committed and team-oriented professional, with over 3 years of professional experience in on-site Digital Marketing Operations and Business Development, with a proven track record of driving business growth through strategic planning, execution, and client relationship management. Aiming for a challenging role where strategic leadership, analytical skills, and proficiency in driving operational efficiency can contribute to the growth and success of a dynamic organization. Relationship Management: Exhibited experience in building and maintaining relationships with key stakeholders. Technical: Microsoft Office (Word, PowerPoint, Excel), SQL. Interpersonal Skills: Excellent Communication, Strong Management Skills, Attention to Detail Problem-Solving: Proven ability to identify issues, assess root causes, and develop effective solutions.
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