Adity Bhushan
Lead: Service Delivery and Performance; Doctoral Research Scholar @SSBM, Geneva; Diversity & Inclusion Enthusiast @Unilever; #IamRemarkable \"Gold Tier\" Facilitator
- Role
- Service Delivery and Performance Lead at Unilever
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Adity Bhushan
I am Adity Bhushan, an electrical and electronics engineer (BIT Mesra) with MBA from UNC Chapel Hill, certified in PMP (PMI) and Agile Scrum Master. • A successful Leader with experience in Global Scale IT Transformation, Delivery Management and Business relationship management roles. • Within Global World Class Organizations like Unilever, SAP, Biocon, i hold extensive international experience in Process and Systems implementation, standardization-transformation, and maintenance. • I have driven large scale and key strategic organizational initiatives from inception to Benefit realization focusing on delivering cost savings and efficient improvements • I take pride in being a big picture thinker and championing Business objective through technology leadership and cost-efficient initiatives; the mantra always being ”Zero Distance to Customer” – which has been implemented and seen success in each of my roles. • I feel honored to have coauthored the book on Risk management and Strategies and how they play a role in Obstetrics and Gynaecology; with Dr Gopa Chowdhury (my Mom). My IT exposure spans from to global ERP (SAP) implementation, transition, and support with focus on data driven decision making. In this regard i have held positions in Implementation Lead roles as well as Business Program management roles, giving me a unique rounded view of Business. Presently, Head of Service Delivery, ERP Service Owner. This role has given me the opportunity to work with different Market Clusters (Americas, EU, India, Srilanka, Bangladesh, SEAA, NEA, SA, NAMET & RUB, Africa) catering to end users and understand how diverse the gamut of Business is. I have been able to successfully drive performance governance by establishing/reemphasizing key metrics to evaluate the effectiveness and efficiency of the support operations and the way Business operates. I moved from a Core Technical role to functional to service delivery mindset and am always looking for areas where I can add value from my experiences and also expand my horizon.
Experience
Service Delivery and Performance Lead
Apr 2021 — Present · Bengaluru, IN
Education
BIT Mesra Student-Industry Relations Cell
B.E., Electrical and Electronics Engg
1997 — 2001
Swiss School of Business and Management
Doctor's Degree - Doctor of Business Administration, Global Doctor of Business Administration
2022 — 2025
University of North Carolina at Chapel Hill
MBA, General Management
2008 — 2010
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