Adity Bera

Customer Service Representative @Arterra Wines Canada

Toronto, ON, CA

Greeting and engaging customers in a range of sales and informational conversations• Working at POS and helping the customer to bill and check out the products smoothly. • Tracking and presenting the sales analysis to the higher management.• Tracking and enhancing sales strategy for special products and high-value products. • Order management around inventory, receiving shipments every week• Handling cash register and coordinating with the bank for deposits on a daily basis• Writing off products for Sampling, inter-location transfer, and Staff product issues• Conducting health and safety check on a monthly basis to make sure the safety devices condition and coordination with Security partners.