Aditi Sharma
Email Support Executive
- Role
- Email Support Executive at TaskUs
- Location
- Indore, IN
- LinkedIn followers
- 500 followers
About Aditi Sharma
Overall 3Yrs 10Month Experience As in combination of Email support, Customer Support and…
Experience
Email Support Executive
Apr 2025 — Present · Indore, IN
As a email support executive responds to customer inquiries and resolves issues via email.Try to resolved the customer issues in a single interaction or first contact resolution (FCR) without needing follow-up.Effectively manage a high volume of emails to ensure all queries are addressed within a given timeframe.Escalate complex or unresolved issues to the appropriate teams or supervisors to ensure timely resolution.Respond to Emails within a specific timeframe.Clarify customer complaints to determine the cause of the problem and provide effective, step-by-step solutions via email.
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