Aditi Jangam
Process Leader - Uk Payroll @Capita
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WORK HISTORY
Process Leader - Uk Payroll @Capita
Monitor and enhance process quality through feedback, error analysis, and training.Provide subject matter expertise and support for process-related queries.Identify and implement process improvements while ensuring adherence to quality frameworks.Liaise with onshore teams for process transitions, training, and documentation.Conduct training needs analysis, refresher sessions, and performance improvement plans.Handle escalations, priority tickets, and high-volume processing when required.Maintain process manuals and ensure compliance with data protection principles.
EDUCATION
HOCL LIMITED
High School Diploma
SIES
Bachelor of Arts, PSYCHOLOGY
Sophia College
High School Diploma, Art/Art Studies, General
SIES College of Arts, Science & Commerce SION(W)
Graduate, Psychology
DY Patil University
Master of Business Administration, Human Resources Management/Personnel Administration, General
ABOUT ADITI JANGAM
SAP SuccessFactors Employee Central–certified HR & Payroll professional with 4+ years of…
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