Aditi Garg

Agency Manager @ICICI Bank

Alwar, IN

With over 5 years of experience in the collections and NBFC industry, I currently manage agency operations for ICICI Bank through*CHANNEL CAPITAL AND INVESTMENT*. My expertise includes overseeing end-to-end debt collection processes, managing agency staff, and driving collections strategies to meet targets while ensuring compliance with financial regulations.Key Responsibilities:Leading a team of collection agents, ensuring effective execution of collection strategies.Coordinating with ICICI Bank to optimize collection processes and achieve recovery targets.Managing relationships with clients and stakeholders to ensure smooth operations.Implementing strategies to improve recovery rates while maintaining customer satisfaction.Monitoring compliance with legal guidelines and financial regulations.Training and mentoring staff to enhance performance and productivity.

Matasya University

Master's degree

Matasya University Alwar

Bachelor of Commerce - BCom