Aditi Dasgupta

Business Analyst Project Manager @Tata Consultancy Services

Pune, IN

Digital Transformation & Process Optimization: Automated 500+ U.K. Insurance Life & Pension correspondence templates on TCS BANCS. Reduced manual rework by 50% and improved processing efficiency. All the correspondence letters going out to all stakeholders were manual which were automated using TCS BANCS.Agile Project Delivery & Stakeholder Management: 1.Led 40+ member cross-functional team for delivery of 500+ templates in different test environment. Managed sprints, backlog, delivery tracking through JIRA and Jile.2.Engaged effectively with technical stakeholders with foundational understanding of software development concepts, in JavaScript and Spring Batch.3.Managed end-to-end delivery for 100+ corporate reporting templates, ensuring 100% data consistency across environments and zero downtime during production releases.4.Collaborated with all Key Line of Businesses (LOB) and Technology Stakeholders in requirement, product, engineering, operations, and finance to define and build data-informed business strategy and roadmap.•Requirement Elicitation/ Requirement Gathering – 1.Translated more than 100+ business requirements into business requirement document (BRD)/functional requirement document (FRD) such that these documents can be used by technical teams.2.Identified gaps and issues, proposed improvements, and ensured clear, actionable documentation for seamless development and stakeholder alignment. 3.Mapped business requirements, developed & implemented processes in line with guidelines; ensuring to include better process, thereby reducing processing time.4.Identified improvement areas and implementing adequate measures to maximize customer satisfaction level by suggesting automation and re-engineering.5.Used elicitation methods direct interaction (interviews, workshops, focus groups, surveys) indirect-research (document-analysis, User-Observation, prototyping, brainstorming).