Adithya Shanker
International Communications Representative @Voicentric Ltd
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WORK HISTORY
International Communications Representative @Voicentric Ltd
County Durham, GB
Conducted 50+ outreach calls a day to understand customer needs and pain points in biotechnology industry, supporting lead generation and sales growth- Managed sales pipeline using Microsoft CRM and Salesforce and maintaining organized records of customer interactions to support customer acquisition- Interacted with scientists and researchers across APAC, EMEA and North America to gather insights, enhancing user-centred approach to client engagement.
EDUCATION
Loughborough University London
Master of Science - MS, Design Innovation Management
Delhi Technological University (Formerly DCE)
Bachelor of Technology (B.Tech.), Mechanical Engineering
ABOUT ADITHYA SHANKER
A results-driven product development professional with eight years of experience conducting design research, strategizing and developing user-centric products and solutions. I am skilled in Design Thinking, qualitative and quantitative research, prototype design, Product Lifecycle Management and Stakeholder Management, with hands-on expertise in CAD, Teamcenter, SAP, Miro, Microsoft Dynamics 365. I have been recognized with a Personal Best award for professional excellence and received distinction in Design Innovation Management from Loughborough University.I excel at: Problem-Solving: Break down complex scenarios into clear, actionable problem statements that drive tangible, feasible solutions. Research and Analysis: Conduct comprehensive research and analyze data effectively, identifying correlations and uncovering insights to support data-driven decision-making. Ideation/Conception: Develop user-centric solutions that create value and minimize customer pain points. Test solutions, gather feedback, and iterate based on insights to ensure continuous improvement. Frameworks: Apply strategic frameworks like Double Diamond, Systems Thinking, Customer Journey Mapping, and Business Model Canvas to support ideas and deliver impactful outcomes.I thrive on collaborating with professionals from diverse backgrounds to ideate, conceptualize, and develop solutions that address human and more-than-human challenges. Passionate about sustainability, I am actively working on ideas related to circular design, regenerative design, and just transition.Beyond work, I am excited by sports and strategy-based games, always seeking new ways to challenge my thinking.
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