Adinath Pawar
ServiceNow Technical Associate Manager @ Accenture
- Role
- Associate Manager-servicenow at Accenture in India
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Adinath Pawar
Over 11 years of total experience, with 7+ years specializing in ServiceNow development and implementation. Expert in ServiceNow solutions – from gathering requirements to deployment and ongoing operations, ensuring high-quality, scalable solutions. Proficient in ITSM, Now Agent for FSM, Service Catalog, Incident, Problem, Change Management, and Configuration Items. Technical expertise in Client-Side Scripting, Business Rules, Flow Designer, and integration with MS Teams using Integration Hub. Experience with WSD, Gen AI (Now Assist Creator), and leveraging AI-powered solutions for enhanced service delivery. Strong focus on bridging the gap between business needs and technical execution, ensuring seamless project delivery. Proven leadership in managing the end-to-end lifecycle of ServiceNow projects and overseeing continuous platform optimization. 4x ServiceNow Mainline Certifications (CSA, CIS-ITSM,HRSD & CSM) and 7x Micro ServiceNow certificates.
Experience
Associate Manager-servicenow
Feb 2024 — Present · Pune, IN
Expert in ServiceNow solutions – from gathering requirements to deployment and ongoing operations, ensuring high-quality, scalable solutions. Proficient in ITSM, Now Agent for FSM, Service Catalog, Incident, Problem, Change Management, and Configuration Items. Technical expertise in Client-Side Scripting, Business Rules, Flow Designer, and integration with MS Teams using Integration Hub. Experience with WSD, Gen AI (Now Assist Creator), and leveraging AI-powered solutions for enhanced service delivery. Strong focus on bridging the gap between business needs and technical execution, ensuring seamless project delivery. Proven leadership in managing the end-to-end lifecycle of ServiceNow projects and overseeing continuous platform optimization. 4x ServiceNow Mainline Certifications (CSA & CIS-ITSM, CIS-CSM, CIS-HRSD) and 7x Micro ServiceNow certificates.
Education
MIT Academy of Engineering, Alandi, Pune
Bachelor of Engineering - BE, Engineering
Skills
- 1.5+ Years of Experience in Service Delivery- Transmission Team(Noc) Currentl
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