Adilson Somensari F.
Customer Success and Customer Adoption Leader (Enterprise, US and LATAM)
- Role
- Senior Manager, Customer Adoption at New Relic
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Adilson Somensari F.
Monitoring and Observability veteran, focused on helping SRE teams derive value from observability platforms during all stages of the SDLC. Extensive experience in sales, planning, deployment and maintenance of observability/monitoring platforms.Proficient in establishing rapport and building client relationships while understanding the needs of the customer in order to develop sales strategies that can be applied from initial contact to closingSpecialties: Observability, Application Performance Management (APM), End User Experience (EUE) Monitoring, Cloud Architecture, Pre-sales/Technical Sales, Professional Services, Product Development, Product Delivery, Java Development, SRE, SLDC, ITIL, Client-facing engagements
Experience
Senior Manager, Customer Adoption
Feb 2022 — Present · Austin, TX, US
Monitoring and Observability veteran, focused on helping SRE teams derive value from observability platforms during all stages of the SDLC. Extensive experience in sales, planning, deployment and maintenance of observability/monitoring platforms.
Education
Colégio Singular
High School Diploma, Information Technology
1994 — 1996
USCS - Universidade Municipal de São Caetano do Sul
Bachelor of Computer Sciences, Information Technology
1997 — 2000
Skills
- Consulting
- IT Service Management
- Oracle HR
- Customer Relationship Management (Crm)
- Application Performance Management
- Pre-Sales
- Oracle
- Cloud Computing
- Web Services
- Virtualization
- Unix
- Itil V3 Foundations Certified
- Solaris
- Software as a Service (Saas)
- Soa
- Weblogic
- Windows
- Performance Tuning
- IT Management
- Java
- Sdlc
- Solution Architecture
- Software Development
- Linux
- Integration
- Software Development Life Cycle (Sdlc)
- Java Enterprise Edition
- Enterprise Software
- Enterprise Architecture
- Crm
- Itil
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